My contacts

No man is an island…

I work in collaboration with a range of specialist colleagues to deliver an extended range of services to my clients.


Mark EllisMark Ellis – The Knowledge Agency

Mark is an expert in media research and brand strategy, with senior management experience in the consultancy, advertising and broadcasting industries. He runs The Knowledge Agency, an innovative research agency specialising in digital and broadcast media. Earlier in his career he worked as the BBC’s Chief Adviser, Market and Audience Intelligence, responsible for overseeing the BBC’s annual £11m market research spend, and representing the BBC on the Board of Directors of BARB. Prior to joining the BBC, Mark worked as a Board Account Planner and Director of Brand Futures at the UK’s leading advertising agency, Abbott Mead Vickers•BBDO. [hr]

chris and pan headshot colourChris West – Verbal Identity Ltd

Verbal Identity creates language which creates value for their clients. Their services include brand narrative and strategy, tone of voice and social media conversation schemes. Verbal Identity uses Text Analytics for Marketing to discover unknown themes in consumer conversations. They enhance these findings using linguistics. The value loop is completed with a range of creative writing skills.

Chris West is a highly awarded copywriter and is one of the people who claims to have written the line “You never actually own a Patek Phillipe. You merely look after it for the next generation.”

He set up Verbal Identity in 2011 and the agency now has global clients from the hospitality, technology, auto manufacturing, fashion, brewing and distilling industries.
Chris also writes for the Sunday Times, is a columnist on the UK’s leading luxury magazine and wrote the screenplay for the Best Film at the Barcelona Film Festival. [hr]

shirleyShirley Reeder – Brave Consulting Pty Ltd

Shirley has considerable experience in coaching and advising organisations in a variety of Leadership and Relationship Management issues. She works predominantly with CEOs, their Boards and Senior Teams in the provision of strategic advice and coaching through times of change (Mergers, Acquisitions, and Restructures).

In project situations Shirley’s role as trouble-shooter in the areas of Communication, Performance, Leadership or Stakeholder Relationships enables for quick recalibration using a variety of methods to diagnose the situation and make quick recommendations enabling the project to get back on track.

Shirley is an accredited facilitator in a variety of recognised leadership development programs and she has delivered a number of leadership capability programs in Australia, and around the world. She has also implemented a variety of change management systems within the corporate, government and NFP business sectors. [hr]

image001Viv Miles – Executive Coaching and Consulting

Viv has over 25 years ‘hands on’ experience as a manager and director and almost 20 years experience of developing professionals and leaders across a wide range of sectors and businesses.

He has significant expertise in developing and coaching ‘high potentials’ through working with top-performing consultants and partners in financial services and talent in radio and media organisations. He specialises in coaching leaders to enable them to develop their team vision and culture, lead performance during change and continues to help create coaching cultures that make a real difference to overall organisational performance and profitability. He designs and delivers outstanding leadership development and personal coaching to executives across a range of sectors including Financial and Professional Services, Media, Arts and Culture, Telecoms, Energy, Retail and Not for Profit. Outside of the UK, he has developed and led leadership and coaching programmes in businesses in Hong Kong, Portugal and Argentina. [hr]